Concert & Event FAQ

All sales are final; no refunds or exchanges for tickets purchased online or at the theater box office. Each individual event is an independent production, and as such, policies and pricing for events are set by the event producer and not the Somerville Theatre.

  • Most Tickets may be purchased in person at the theater box office.
  • Patrons may avoid online ticketing fees by purchasing tickets in person at the theater box office at the hours listed below.
  • In-person Box Office opens in conjunction with the movie showtimes – generally 15 mins before the first scheduled movie showtime of the day and 10 mins after the last scheduled movie showtime of the day.
  • For assistance with handicapped accessible seating, please call 800-745-3000.
  • We accept cash, Visa, Mastercard, and Discover Card at the event box office.
  • A $1 – $2 restoration fee is added to the price of each ticket.
  • If you do not see a show listed for sale, it may not be a confirmed booking yet.

 


 

What time does the show actually start/when do doors open?
The time on your ticket is when the entertainment is scheduled to start; of course some artists are more punctual than others. Doors open anywhere from 30 minutes to 45 minutes before the showtime. Remember, most event seats are reserved; no matter how early you arrive, you get the same seat! We’re an active movie theater and do not allow event crowds to gather in the lobby before doors open.

Is there an opening band?
Generally speaking, we don’t know. Unless the opening/support act is listed on the event, we don’t find out more than that until the band arrives that afternoon. Many World Music shows do not have opening acts, whereas many Live Nation shows do. If a show is billed as “An Evening With…” then there is not usually an opening act. And if you skip the opening act, just remember: Jimi Hendrix opened for the Monkees… imagine skipping that!

What time does the show end?
This varies greatly with each show, but 95% of shows are over well before 11pm. We do not allow concerts to run past midnight, generally speaking.

Can I take pictures/video/audio?
While the theater has no official policy regarding live shows, the individual promoters often have their own policies, and most artists request that you do not record the event in any way. In any case, flash photography is really obnoxious and distracting, as is endless use of cell phone glow screens.

Are shows ‘all ages’?
Unless otherwise noted, shows at the Somerville Theatre are all ages. All persons, including small children, must have a ticket. Certain shows may have age restrictions but that will be evident on the event sales page online.

What is your non-smoking policy?
Smoking is 100% prohibited and will not be tolerated. Not only is smoking inside the theater grounds for immediate ejection without refund, but we will have you arrested for violating the law and putting our patrons and staff in danger. Not only that, but our fire detection system is highly sensitive and your smoking may set off the alarm, which would automatically end the concert. For everyone.

Are there hotels nearby to stay at if we are coming from far away?
A great resource is CONCERT HOTELS.com

PARKING:  Parking is limited in the Davis Square area to on street metered parking and two small municipal lots (one at Holland and Buena Vista streets, and the other at Herbert and Day streets.)  Meters on different streets have various length options ranging from 15 mins to three hours.  Many of the immediate streets around the theater have 3 hour meters, including much of Dover Street and Meacham Road.  For paid parking options, private lots in the area are managed by www.downtimeparking.com – so please check out your options there.  Give yourself plenty of time to find parking, as traffic can be heavy on weekends and during evening rush hour.  Most of our patrons take the MBTA Red Line subway, which is immediately adjacent to the theater.